CAPABILITIES

CAPABILITIES

  • Packaged app
  • Cloud-based
  • Native apps for iOS and Android
  • Library of pre-built,mobile-tailored customer journeys including bill payment (prepaid/postpaid),account management(view/change plans,add-on services),and customer loyalty.
  • Trade dress/UX framework
  • Flexible architecture
  • Integration platform: library of data connectors to most commonly-used OSS/BSS infrastructure
  • Engagement platform: content management system (CMS), contextual notification services
  • Data platform: metrics and analytics services; near real-time monitoring and performance management services
BENEFITS

BENEFITS

  • Lower TCO and greater capability velocity
  • Pay for use, grow as needed continuous enhancements
  • Rich, efficient customer experience
  • Higher usage and penetration rates and increased customer satisfaction
  • Quick, easy service launches
  • Rapid integration of new data connectors, adapters and/or channels
  • Faster time-to-market; attracts new users
  • Higher uptake of promoted services leading to increased revenue; encourages add-ons; enables on-the-fly updates inside the app without having to update the app itself
  • Better understanding of subscriber usage applied to increase penetration, maximizing customer satisfaction and reducing TCO