Michael is passionate about using technology to anticipate and assist humanity (rather than the reverse). Spurred on by a profound disappointment in the effectiveness of many of today’s customer service systems, Michael has long been a pioneer in creating and championing the category of Customer Experience Management.LinkedIn
Jesse creates competitive advantage through effective and innovative use of technology; designing and bringing to market robust, scalable, industrial strength systems which enable simple, secure and effective customer service journeys. Jesse had an unmatched track record in financial services and consumer retail, before initiating the pre-cursor to AwareX at MobileAware.LinkedIn
Armin is the emotional center of the AwareX offering, originally evangelizing early customer adoption and now accelerating the reach of AwareX through business, technology and channel partnerships. Armin got the ball rolling as CEO of MobileAware.LinkedIn
Annita brings maturity, predictability and discipline to our finance strategy and operation. Broadly experienced throughout the Boston start-up/high-tech and finance community, Annita's reputation, relationships and expertise are critical to our plans to scale the company.
Satish leads our teams of super-smart and creative product developers, spanning the disciplines of UX design, mobile software, cloud-based data connectors, micro-services, big-data analytics and iPaaS, resulting in a constantly expanding portfolio of new customer journeys to delight the consumers of our customers.LinkedIn
Mike operationalizes the company, leading our quality, operations, and resource management, enabling us to meet the goals and exceed the expectations of our customers, suppliers and employees. Mike and his extended team have a long history working together, infusing a make-things-happen spirit into the company culture.LinkedIn
Aubrey and his team assist our customers to plan the most appropriate go-to-market deployments of our available customer journeys, matching business objectives with technology reality to find the right pace to put the best self-care apps into the hands of consumers.LinkedIn
Hector leads our team of Customer Success Managers, enabling our customers to rapidly and regularly deploy new functionality to their consumers to achieve greater consumer satisfaction and progressively lower total cost of ownership. Hector understands issues from both sides of the equation, having served within the communications service provider industry as a customer in companies such as Comcast and as a vendor in companies such as Convergys.LinkedIn